Business Management for Tattoo Studios
Body modification can be painful. Managing your business shouldn’t be.
Overview
Universal Business Management
Your body mods are modern –shouldn’t your business management software be?
MINDBODY’s online business management software – including web scheduling, a robust online POS, built in customer service, staff management, and email marketing tools – will completely revolutionize the way you run your business. And because your business’ information is all stored online, your office is wherever you happen to be.
Featured MINDBODY client:
Features Include:
- Clients can log into your system from anywhere and book their own appointments and view their schedule.
- Send your clients updates and appointment confirmations automatically via email and text message.
- Easily set up a recurring appointment schedule for long-term tattoo work.
- Quickly view piercing and tattoo history within each client’s account to see what they’ve had done – and who’s done it.
- Keep clients’ favorite artists and other notes quickly accessible.
- Attach documents directly to each client’s profile such as before/after photos, insurance waivers, etc.
- Use Client Types to track which clients come in for tattoos, piercings, etc. Quickly export contact information for these groups as a whole to easily target your marketing efforts.
- Make it easy for your staff members to upsell clients directly from MINDBODY’s dynamic POS.
- Track inventory online so you can check your stock from anywhere – even your iPhone.
- Track multiple inventory suppliers and keep detailed contact information on each.
- Give your artists, managers, and front desk staff varying levels of system permissions.
- Pay your staff based on their experience level and the type of service performed – then run your payroll report in just a matter of seconds.
Features
Appointment Booking
- View scheduled appointments in real time by status – booked, confirmed, arrived, no-show, and completed.
- Use the appointment finder to search for a specific appointment to schedule (by date, by time, by service, and by artist).
- Put your schedule online so that your clients can view each artist’s availability from home.
- Choose to allow your clients to schedule appointments online, where the software will help them find the most appropriate appointment according to their schedule and past preferences.
- Send automatic reminders, notifications, and appointment confirmations to clients via both email and text message.
- Plus, email appointments as attachments that can be downloaded to Microsoft Outlook or MAC Entourage calendars.
- Schedule an appointment along with the room, chair or piece of equipment it uses – simultaneously.
- View your appointment schedule by day, week, location, artist, or service.
Integrated Credit Card Processing
- Turn your computer into a credit card terminal and increase client spending with faster credit card transactions processed via the internet, rather than through a phone line.
- Automatically set up payment plans for each of your clients and charge their cards on a monthly, weekly, or yearly basis.
- View reports of completed, voided, returned, and pending credit card transactions.
- Accept all major credit card types without confusion.
- Your MINDBODY software, each night, will automatically batch and settle different credit card types separately to simplify your accounting books.
- Automatically put money in your business’s account within 2-3 days of making the sale.
- If you'd like to apply for a merchant account online today, click here.
Integrated Check-in/Check-out
- Integrate payments with your appointments to allow for easier checkout.
- Print separate tip slips so your clients can discreetly tip their artist.
- Reduce costs by having your front desk concentrate attention on clients – not on manually checking appointments in and out.
- Allow your clients to bypass waiting and check into appointments at self check-in stations featuring touch-screen monitors or quick barcode scans from client membership cards or key tags.
- Quickly scan a barcode or look a client up by name, and bring up their daily schedule and instantaneously answer any billing or account questions.
- With our distinctive color coding system, your staff can quickly determine a client’s account status without hesitation.
Total Client Management
- Get to know your clients better by listing their relationships to other clients, including referrals and shared services.
- Create your own client types and assign them to each client to created targeted groups.
- Upload photos and other documents for each one of your clients.
- Keep a record of all client purchases and invoice them at any time.
- Quickly access clients’ appointment and purchase histories to better understand and serve their needs.
- Manage client payments from one screen.
- Allow your clients to see a list of their own attendance and purchase history using their individual login information.
- Allow your clients to pre-pay for services, or pay “on account” and invoice them later.
- Find clients who have had cancellations, have unpaid services, or who have negative account balances.
- Run reports to find clients who have not returned and clients’ dates of last visit.
In-Depth Analysis Reporting
- Generate sales, client management, and analysis reports to give you insight into your business.
- Reports can be viewed online or downloaded to Microsoft Excel.
- Run a report on the day’s attendance, or check attendance patterns on a daily, weekly, monthly, or yearly basis.
- Find out which clients have cancelled repeatedly, or cancelled outside of your cancellation policy.
- Generate reports by cash drawer sales and sales by revenue category.
- Find out which of your clients are your BIG spenders and what products and services your business has sold to them.
- Find out which products and services are your best sellers.
- Analyze your business’ attendance levels and the total average revenue produced.
- Determine the total amount of no-show clients and the number of clients per staff member.
Direct Marketing Reporting
- Generate mailing lists and email lists for all clients, or run it for specific client types in order to send personalized emails, newsletters, or direct mail.
- Reward clients who have referred others – find them through your Referrals report.
- Generate specific reports on your clients by age, gender, date of first visit, birthday, and more.
- Create better marketing strategies to boost client satisfaction.
Point of Sale
- Allow your clients to purchase services, products, and gift cards all in one location.
- Clients can purchase items for themselves or for any number of other clients – in the same transaction!
- Easily process returns, voids, and split a payment between two methods (i.e. cash & credit).
Online Store
- Sell any combination of products, services, and gift cards from your online store.
- Ship your online product sales with preset rates and restrictions according to state shipping rates and taxes.
- Increase sales and client satisfaction by keeping your business open 24/7 online.
- Reduce your front desk staff’s workload.
- Boost your profits by allowing your clients to make purchases outside of your regular business hours.
Online Scheduling
- Allow your students to schedule and book appointments online from their own home.
- Permit your clients to schedule as far in advance as is convenient for you.
- Send automated email reminders and confirmations for booked appointments and cancellations.
- Specify “hours of operation” for your online store, or keep it open 24/7!
Gift Cards
- Encourage repeat business by selling gift cards from your front desk or online.
- Sell gift cards with pre-determined amounts, or easily load the gift card with the requested amount at the point of sale.
- Purchase customized gift cards directly through MINDBODY.
Staff Management
- Allow your artists to check their schedule whenever they need, wherever they are – even from their iPhone.
- Assign each manager, artist, and front desk staff member with different levels of permission.
- Manage all staff members online simply and easily with multiple artist schedules.
- Teacher challenges are solved easily by having your artists view their schedules and change their own availabilities.
Payroll
- Manage staff payroll with the use of different pay rates that are individual to each artist and dependant on the type of service performed.
- Enable different commission rates for each artist and product, and manage it all in one report.
- Payroll for all types of services is represented in just one report.
- Export your payroll report into outside payroll software, such as ADP and Exact Payroll Services.
Email Marketing
- Use our in-depth marketing reports to target specific groups of clients.
- MINDBODY integrates with Constant Contact, to always keep your Constant Contact client lists updated with your MINDBODY client list.
- Send email blasts and campaigns according to customized demographics within your MINDBODY system – never let your clients forget that their business is important to you.
- Customize your email blasts with pre-set templates in Constant Contact according to the subject or audience – even your business’s branded colors.
Pricing
Whether you're an individual artist or have multiple locations with dozens of staff members, MINDBODY provides you and your wellness practice with all your management needs. So relax and allow our simplified pricing structure to help your business grow with freedom and ease, today. Find the package that is right for you.
Pricing levels are determined on the number of professionals (i.e. artists) employed at your business.
SPECIAL: Prepay 11 months and receive the last month FREE.
Pricing
| Set-up fee | Monthly subscription fee | |
|---|---|---|
| 1-5 Professionals | $400* | $65 |
| 6-12 Professionals | $575* | $85 |
| 13-20 Professionals | $750* | $105 |
| 21-50 Professionals | $850* | $155 |
If you have more than 50 employees, please contact 877.755.4279 or sales@mindbodyonline.com.
*All prices are set for one location; prices will vary for multiple locations or locations with more than one business unit.
Note: All prices shown are for U.S. versions of our software. Localized, international versions sold in Europe are generally priced 1 Euro per dollar.
All Setup Fees Include
- Personalized software and online store — customized to match your graphic colors, logo & font.
- Unlimited workstations — Other software companies want to charge you “by the seat.” Not MINDBODY. Need another workstation at the front desk, in the back office or at home? Just plug in another computer to the Internet. You don’t even have to call us.
- Live Startup Training — One to four hours per business location, delivered by telephone and internet link. Onsite training available in many locations. Contact MINDBODY for a quote.
- Credit Card Processing Integration — With MINDBODY Integrated Credit Card Processing, your business will be able to authorize, settle and manage credit card, electronic check transactions and ACH anytime, anywhere.
- Data Import — Have client names and addresses in Outlook, Excel or another common database format? Using another studio or spa managment software? We’ll import that data to your online software free of change. (Data must be provided in an open database format).
Our rates are designed to save you money. On average, your total technology expenses with MINDBODY will be 50 - 67% less expensive than you would experience with locally installed software.
Monthly Application Service Fees
- One simple monthly fee pays for everything — MINDBODY provides all software service, data subscription fee, ongoing support and upgrades in one low-cost monthly fee.
- Fees based on your needs and business size — We use a carefully created model that factors in the software modules you use, the number of clients you currently serve, and the physical business locations in which you operate. The resulting prices are fair and give a great value, regardless of your business size.
- 12 month contracts — Your rates are guaranteed not to increase during your contract year. Just prior to the end of the each contract, we will price the next contract year based upon your options.
- Prepay first 11 months and get the last month FREE — This simplified approach allows you to cover your entire year of application service and support in one payment.
Support
Included with every package, MINDBODY provides FREE start-up training that incorporates:
- Booking appointments
- Managing clients
- Making sales
- …and everything else!
FAQs
Don’t see your question? Give us a call at 877.755.4279, or email sales@mindbodyonline.com.
- Q: Do I need a website to use the MINDBODY system?
- A: No. Your MINDBODY software is accessible through http://clients.mindbodyonline.com.
- Q: How does my current website connect with my MINDBODY Online site?
- A: Your MINBBODY Online site has a feature called a "Links Generator." This tool creates specific links for your MINDBODY Online schedules such as the appointment, workshop or classes schedules. You can then copy and paste those links into your existing website, allowing them to integrate seamlessly and quickly view your business schedule, etc. Links can be created for specific teacher's schedules. The Links Generator even creates links for your gift cards and products that you saved within MINDBODY Online.
- Q: How do I know what package is right for me?
-
A: Packages are based on the number of service providers (i.e. trainers, teachers, instructors, artists, stylists, estheticians, etc) that you employ. So when your business grows and your staff numbers increase, your MINDBODY system will grow with you.
The MINDBODY system offers four packages for your business:
- Basic is for businesses that employ 1-5 staff members
- Standard is for businesses that employ 6 - 20 staff members
- Premium is for businesses that employ 21-50 staff members
Business that employ more than 50 employees will need to speak to the MINDBODY Sales Department: 877.755.4279 or email sales@mindbodyonline.com
- Q: Can I upgrade my package even if I've already started using the software? Do I need to pay for the setup again?
- A: No. All features and upgrades are included in your one-time setup fee payment. Monthly subscription fees will increase depending on the package upgrade. If you are using our previous PC version, you will have to pay the initial package setup fee to upgrade to the online version. Please contact our sales team for more information at 877.755.4279.
- Q: Is there a demo available that I can look at before purchasing?
-
A: Yes. MINDBODY provides several demos for various industries. To try out a demo, choose the MINDBODY industry to the right that suits your business the most. Once on the MINDBODY product page you’ve selected, click the "Try our demo" button to demo the software.
If your industry isn’t listed, it doesn’t mean that we can’t meet your scheduling needs. Please contact our Sales Team to find out if we have a solution for you.
- Q: If I add a location, what is the cost for my monthly subscription?
- A: Each location must have its own subscription. Any additional locations you would like to add to your MINDBODY account will be an additional fee. For example, if you pay $65 per month and add a second location, your monthly hosting would be $130.
- Q: Once I complete the purchase, how long before the system is up and running?
- A: Getting the software up and running is different for each business. Most businesses can complete training and use the software after four 50-minute training sessions. Depending on the complexity of your business model and your ability to learn a new software system, it may take less or more time than the four initial basic trainings. If you are a new business or have deadlines in place, we recommend that you purchase the software a month before you are ready to use it. This gives you time to complete your training with MINDBODY Online, get comfortable using the software and also train your staff. MINDBODY's training programs make this transition as smooth and as quick as possible. If you are under strict time constraints, please discuss your timeline with your Sales Specialist.
Events
Come join the MINDBODY Team in these upcoming Tattoo events. To find out more information about a particular show, simply click on the show title.
- Lady Luck Tattoo Expo
Circus Circus Hotel & Casino — Reno, NV
March 13-15, 2009
1% of each sale is donated to your choice of two charities:
