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Mindbody on-demand webinar

Creating an Exceptional Customer Experience for Your Fitness or Wellness Business

Wednesday, May 18, 2022

9:30 AM PDT

Duration: 45 minutes, including Q&A

Creating memorable experiences for every client who walks through your door is an integral part of ensuring stability for your business. Whether they’re a familiar face or a brand new one, you want to be sure everyone feels excited about coming back. 

In this session, we’ll examine the components of a 360-degree approach to customer care, and how to apply them to every touchpoint in your business. By building strong relationships you’ll create committed brand ambassadors—and find long-term sustainability for your business.  

We'll cover how to:   

  • Invest in your clients  

  • Utilize the 5 pillars of customer service  

  • Embrace feedback  

  • Leverage your CRM to enhance client experiences  

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