Find the right plan
for your business

Yes, data security is our highest priority. We employ numerous redundant data safety systems and follow strict PCI compliance procedures to ensure that all of our subscribers' data, including your clients' credit card information, receives the highest possible level of protection.

Please reference our Privacy Policy for a detailed outline of if, how, and when we collect, use, and disclose subscriber business data and/or personal information.

Yes, we provide data conversion from your previous system if you’re converting data from an established software product. Conversion of many data types is free, so contact a sales rep and ask how we can help you transfer to Mindbody.

For all of our subscribers, our Support Center is updated daily and provides online walkthroughs of each feature. Mindbody provides unlimited technical support for the life of your subscription, and you can access online support 24/7. If you need extra help, we're available whenever you need us via phone, chat, or email.

We offer Professional Services, which allow you to build a relationship with a product expert who gets to know your business through regular 1-on-1 consultations and help you get the most out of our software.

Yes. To get the software up and running quickly, consider our Professional Services packages. A Mindbody product expert will take care of the manual work and tailor the software to your needs. For more information, reach out to Mindbody Sales.

You get unlimited users per location. Unlike other software, you aren’t charged per user—we don’t charge more as you build your team. Your subscription price increases based on adding new locations and not adding new people to existing locations.

Listings on the Mindbody app—our exclusive consumer app with 3M+ active users—are free and available to all Mindbody customers. 

The best Mindbody plan depends on the size of your business (small to medium-sized or multi-location enterprise) and how fast you want to grow (basic tools vs. marketing + automation).
 

Here’s a quick overview of our plans:
 

• Starter: For getting up and running fast. Features include the basics, like booking, scheduling, and payments.
• Accelerate: For upgrading your business operations. Features include everything in Starter, plus more reporting, controls, and operational tools.
• Ultimate: For optimized growth. Features include everything in Accelerate, plus powerful marketing automation and analytics.

Our recommendation? Ultimate gives you the best value—covering your needs today and giving you more options as your business grows.

Mindbody’s total cost depends on three things: your base plan, premium add-ons, and any transaction-related fees tied to payments. Here’s a breakdown of each:
 

• Base plan: Monthly subscription price (per location) for core tools like scheduling, online booking, and client management.
• Add-ons: Optional upgrades like a branded mobile app and Attentive SMS & Email, which come included in some plans.
• Transaction fees: Standard processing fees that apply when you accept payments, send text messages, use certain integrations, or when a new client discovers you on the Mindbody app—all depending on what you turn on.

In short, your total price is the plan you pick—plus any extras you add and any fees tied to how you sell and get paid.

It depends on your plan and billing terms, including any promotions you signed up for.
 

Cancellation is usually handled in your account or through Support and may require advance notice based on your agreement (for example, canceling before your next billing date).

We help you launch quickly and confidently. Your exact ‘go-live’ timeline can be shorter or longer based on a few things, like how quickly you can meet with us, share your setup details, and provide any data to move over. More complex businesses—multiple locations, lots of staff, or detailed pricing and services—may need extra time.
 

Here are things that Mindbody handles for you:
 

• Software configuration based on your business needs, including data migration.
• Tailored training sessions built around your day-to-day workflows.
• Access to self-serve tools like the Learning Center and AI Assistant, as well as webinars and training recordings which you can access anytime.

Here are things your team handles:
 

• Sharing your business basics like services/classes, pricing, and booking policies so we can set up your software.
• Providing client lists and any other data that needs to be transferred.
• Training your staff (but we also give you lots of self-serve options like Learning Center certifications, webinars, and support articles).