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What's Next for Mindbody

By Mindbody Product Team

February 24, 2025

We're committed to continuous innovation and thrilled to share what’s next. These upcoming enhancements are designed to make your business operations smoother, faster, and more efficient. 

A more powerful Analytics 2.0

Analytics 2.0 helps you unlock deeper insights and drive smarter decisions—and it’s expanding. 

Key insights about your classes and appointments
Coming soon for all Mindbody users in all regions. 

Soon, the Classes tab will provide important information about how well you’re optimizing your class schedule. You’ll be able to see precisely how your bookings compare to your available spots, so you can identify trends and find solutions.  

The Appointments tab will deliver similar data, helping you track which services are most in demand so you can manage staffing and resources more effectively. 


Detailed reporting with Mindbody Payments
Coming soon for Mindbody Payments users in all regions. 

We’ve heard your feedback—the Analytics 2.0 reporting tool will soon include payment processing data. This new tab will provide dynamic insights into processing fees, revenue sources, payment methods, declined transactions and more. 

Mindbody Payments is our fully integrated, best-in-class payments processing solution. We're committed to continually improving your payment reporting so you can make smarter business decisions with confidence. 

Better group booking experiences

Coming soon for appointment-based businesses in all regions. 

Booking appointments for multiple people just got a whole lot easier! With the new group appointments feature, you can schedule, manage, and check out more than one client in a single flow.  

Whether it’s a couple’s massage or a group training session, this update makes scheduling simple. Payment options are flexible and all attendees receive automated confirmations and reminders—no extra work needed. Easy group bookings mean better experiences for both you and your clients, and unlocks new revenue opportunities, too. 

Smarter appointment waitlists

Coming soon for appointment-based businesses in all regions. 

Creating waitlist entries will soon be easier, broadening staff access and reducing unfilled appointment slots. We’re also working on automation that will take the guesswork out of managing clients in your queue. Open availability from cancellations will be automatically matched to waitlisted clients, helping you fill gaps more quickly to reduce lost revenue. 

More flexible payment options for your clients

Coming soon for Mindbody Payments users in selected regions. 

Your clients expect contactless payment options, so we’re expanding access to two favorites—Apple Pay and Klarna—available soon on your branded mobile app, branded web, and the Mindbody app. 

Apple Pay makes transactions faster and more secure, while Klarna gives clients the flexibility to split payments into manageable installments. With these options, you’ll make it easier for clients to book services and build loyalty, while catering to their evolving payment preferences. It's all about faster, more flexible checkout options that help you stay ahead of the curve. 

Simpler booking for clients using your branded app

Coming soon for class-based, multi-location branded app users in all regions. 

The upcoming multi-location schedule view on your branded app will make it easier for your clients to compare class times and availability across all your locations. Clients will be able to quickly find and book the right classes at the right time without toggling back and forth between locations. It’s more convenient for them and offers you higher attendance rates and fewer no-shows. 

More upsells with add-ons on branded web checkout

Coming soon for appointment-based branded web users in all regions. 

There’s a new checkout cart coming to branded web, where clients can easily select personalized add-ons and upgrades for their appointments. Not only will their checkout experience be more tailored and enjoyable, this streamlined process also will help you increase revenue by driving higher spend per visit. 

Stay up to date with our current product releases.

See what's new

 

Product and feature availability varies by region. Contact your account rep to learn more. 

About the author:

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Mindbody Product Team

The Mindbody Product Team builds solutions to fuel the growth of the fitness, beauty, and wellness customers we serve. 

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