State of the Salon & Spa Industry

COVID-19 has fundamentally changed the way the salon and spa industries will operate, driven by a combination of new social expectations and mandated regulations. This session assesses how the pandemic will shape the future of beauty and wellness, high-touch industries that will need to adapt to shifting safety concerns—both those of the consumer and those of its stylists, practitioners, and therapists.  

What we’ll cover: 

• Fundamental changes in the industry 
• Legislature that will influence operations 
• Overhauling staff training  
• Going low-touch in a high-touch environment 
• What leadership will look like