Our February updates have arrived! The latest improvements help streamline your client experience.
Point of sale: Revamped, easier-to-use gift cards tab
For all Mindbody users • Available in all regions
We've improved the Payments/Gift Card tab with a quick search feature for prepaid gift cards—no more dropdowns. Enjoy a simpler retail flow, saving your staff time and reducing checkout friction. For more details, check out this support article.
Appointments: Clearer notifications & AI-powered categorization
For appointment-based Mindbody users • Available in all regions
Clearer, more organized appointment notifications
Take control over triggering notifications when booking and rescheduling appointments. Be confident your clients are receiving the right communication at the right time, even when add-ons or more than one service is included. Rather than getting multiple notifications, all services will be grouped into one, simple message to reflect their full schedule. This update helps reduce confusion, improve attendance, and minimize manual follow-up.
AI-powered categorization
Creating a new appointment service just got easier! Instead of manually selecting from 400+ subcategories, Mindbody now uses AI to assign the best fit based on the appointment name, business details, and past selections. (If needed, you can edit the subcategory later.)
Client sign-in: Progress tracking now available on the sign-in page
For all Mindbody users • Available in all regions
No more running reports just to check client ranks! With this update, businesses using progress tracking (formerly martial arts belt tracking) can now view client ranking directly on the sign-in page, eliminating the need for extra admin work. Identify who’s ready for the next level at a glance.
